March 22, 2019
To: Our Customers
Re: Update
Continuing our communication on status of key actions as we work to recover from the fire at our Orange location. We understand that this event has caused an interruption in normal service from us.
- We are now in production at four sites remote to Orange. This is a milestone in our containment efforts in terms of access to capacity. Altogether this equals the number of presses in production at Orange just prior to the fire.
- The refurbishment work on our 2500T Ring Die capable press is progressing and we are now forecasting an early May entry into service. This is an improvement over last week. We will continue to expedite everywhere possible.
- We have selected the service provider for the first two of six presses impacted by the fire. Purchase orders will be finalized, and we expect work to begin to mobilize the week of March 25.
- The preliminary building refurbishment drawings are complete. They are being shared with local authorities for permitting and with contractors for bid.
- Once we have our refurbished press in place in our new building and the impacted building back in operation, we will have redundant capabilities for all products we produce in two separate buildings. This is a key improvement resulting from the disaster recovery.
We know that this event is impacting you. We appreciate all the calls of support and concern that we’ve received. We will continue to work directly with customers to discuss any impact to scheduled deliveries as quickly as possible. In order to ensure prompt and efficient responses, we ask that if you have questions, please work through your normal point of contact at the Orange facility.
In service,
Pete Knapper
President and Chief Executive Officer