May 3, 2019
To: Our Customers
Re: Update
Continuing our communication on status of key actions as we work to recover from the fire at our Orange location. We understand that this event has caused an interruption in normal service from us.
- We are continuing the repairs to the purchased press in Michigan. Forecast return to service is May 6. We are updating customers impacted by this issue.
- The refurbishment work on our 2500T Ring Die capable press is on schedule and we are forecasting an early May entry into service. We will continue to expedite everywhere possible.
- Refurbishment of the next two presses has begun. This includes a 2500T and a 2000T press. Both are forecasted to be back in service by mid-September. We are utilizing two different specialists in order to speed the timeline as much as possible.
- We are pleased to share that the City of Orange has approved the permitting for the plans on the renovation of the burned building. This is a key milestone in being able to fix the timeline to this project. We expect the bid submission stage to be complete early May.
- Once we have our refurbished press in place in our new building and the impacted building back in operation, we will have redundant capabilities for all products we produce in two separate buildings. This is a key improvement resulting from the disaster recovery.
We know that this event is impacting you. We appreciate all the calls of support and concern that we’ve received. We will continue to work directly with customers to discuss any impact to scheduled deliveries as quickly as possible. In order to ensure prompt and efficient responses, we ask that if you have questions, please work through your normal point of contact at the Orange facility.
In service,
Pete Knapper
President and Chief Executive Officer