April 12, 2019
To: Our Customers
Re: Update
Continuing our communication on status of key actions as we work to recover from the fire at our Orange location. We understand that this event has caused an interruption in normal service from us.
- We are continuing the repairs to the purchased press in Michigan. It will take approximately 3 more weeks to repair and return to service. We are shifting production planned there to the other locations with this size capability. We are updating customers impacted by this issue.
- The refurbishment work on our 2500T Ring Die capable press is on schedule and we are forecasting an early May entry into service. We will continue to expedite everywhere possible.
- We have selected the service providers for the refurbishment of the first two of six presses impacted by the fire and work is now in progress. The decision on the next presses to be refurbished will be made within the next 2 weeks.
- The building refurbishment drawings have been submitted to the City for permitting and shared with contractors for bidding. We expect the bid submission stage to be complete before the end of April.
- Once we have our refurbished press in place in our new building and the impacted building back in operation, we will have redundant capabilities for all products we produce in two separate buildings. This is a key improvement resulting from the disaster recovery.
We know that this event is impacting you. We appreciate all the calls of support and concern that we’ve received. We will continue to work directly with customers to discuss any impact to scheduled deliveries as quickly as possible. In order to ensure prompt and efficient responses, we ask that if you have questions, please work through your normal point of contact at the Orange facility.
In service,
Pete Knapper
President and Chief Executive Officer